Version: 1.0
Last updated: 27 July 2026
Effective date: 27 July 2026
This document constitutes a legally binding contract between you (the "User", "you") and A.I.D.A PFA, registration number 55006680, with registered office in Romania, Bucharest, District 2, Șoseaua Colentina, No. 16, Bl. A5, Ap. B44 ("we", "us", "the operator", "A.I.D.A"), regarding the use of the Bebe Loves You mobile application and website (collectively, the "Service").
By creating an account, by ticking an acceptance checkbox, or by any use of the Service, you confirm that you have read, understood and agree to be bound by these Terms, as well as by the Privacy Policy.
If you do not agree to any of the provisions below, do not use the Service.
bebely.ro website, the related API, and any connected functionality;You may use the Service if:
We reserve the right to refuse registration or to suspend access of any person, in our reasonable discretion, in case of indications that you are not eligible.
To use the Service, you must create an account using a valid email address and a password, or by signing in with Google Sign-In. You are responsible for the accuracy of the information provided.
You are solely responsible for:
We are not liable for losses resulting from your failure to comply with these obligations.
The Service allows you to grant access to a child's profile to other users (partner, grandparents, caregiver). By granting such access:
We are not liable for the consequences of granting access to third parties.
You may request account deletion at any time from the application settings or via the support system. Account deletion is irreversible and results in the loss of all associated data, except for data we are legally required to retain (see the Privacy Policy).
The Service is an application for recording and organising information about your child's development (measurements, feeding, sleep, medical visits, milestones, etc.), with optional premium features (AI chatbot, meal plans, advanced notifications).
The Service is not and does not substitute:
The Service is for informational and educational purposes only. Neither A.I.D.A PFA, nor the Service, provides medical services, medical advice, diagnosis, treatment or prescription.
The information and recommendations presented in the Service (including but not limited to notifications regarding nutrition, sleep, vaccines, milestones) are based on public guidelines published by organisations such as:
This information is general and does not take into account the individual medical situation of your child. We are not affiliated with these organisations and do not represent them.
The chatbot available in the Premium subscription is a tool based on artificial intelligence (Anthropic Claude). Its responses:
We are not liable for the content of chatbot-generated responses, nor for the consequences of decisions taken on their basis.
YOU ARE SOLELY RESPONSIBLE for any medical decision you take in relation to your child. Always consult a paediatrician before making decisions regarding health, nutrition, vaccination or treatment.
In case of medical emergency, call 112 immediately (or the equivalent emergency services number in your country). Do NOT use the Service, the chatbot or notifications for emergencies.
The Premium Subscription unlocks additional features (AI chatbot, advanced meal plans, extended notifications, etc.). The exact list and current price are displayed in the application, on the subscription screen, and on Google Play or the Apple App Store.
Premium Subscriptions are processed exclusively via Google Play (Android) or the Apple App Store (iOS). By activating a subscription:
If we offer you a free trial period, it will automatically convert into a paid subscription at the end, unless you cancel it before the end of the trial period.
You may cancel your subscription at any time from your Google Play or Apple App Store account settings. Cancellation does not trigger a refund for the already-paid period — you will continue to have Premium access until the end of the current period, after which the account reverts to the free tier.
Refunds are handled exclusively by Google Play or the Apple App Store, according to their commercial policies. We do not process refunds directly.
Pursuant to Romanian Government Emergency Ordinance no. 34/2014 on consumer rights (transposing Directive 2011/83/EU), as an EU consumer you have, in principle, the right to withdraw from a distance contract within 14 calendar days.
Applicable exception: pursuant to Art. 16 lit. m) of GEO 34/2014, the right of withdrawal does not apply to contracts for the supply of digital content not delivered on a tangible medium, if:
By activating the Premium Subscription or the free trial, you expressly consent to performance beginning immediately and expressly acknowledge that you lose your statutory 14-day right of withdrawal provided by GEO 34/2014, subject to any mandatory rights the law grants you that cannot be waived by contract.
We reserve the right to modify subscription prices or the structure of tiers. Price changes do not affect subscriptions already active until the moment of renewal. You will be notified at least 30 days in advance of any new pricing.
You may use the Service exclusively:
You are strictly prohibited from:
Certain features have usage quotas (maximum number of chatbot messages, maximum number of support tickets, maximum number of children per account, etc.). Current quotas are displayed in the application and may be modified at any time.
You remain the owner of the content you enter into the Service (photographs, notes, data about your child).
By entering content into the Service, you grant us a non-exclusive, worldwide, royalty-free, transferable and sub-licensable license to store, process, display back to you and to persons with whom you share access, and to make backup copies, solely for the purpose of providing the Service.
This license terminates upon deletion of the content or of your account, subject to technical deletion periods (backups) and to the legal exceptions set out in the Privacy Policy.
We do not use your content for advertising, for training proprietary AI models, or for any other purpose outside providing the Service.
You are solely responsible for:
We reserve the right, but are not obliged, to monitor user content. We may remove content that violates these Terms or applicable law, without prior notice.
All intellectual property rights in the Service (design, source code, texts, logos, images, databases, algorithms, features) belong exclusively to A.I.D.A PFA or its licensors.
We grant you a personal, limited, non-exclusive, non-transferable and revocable license to use the Service for the purposes set out in these Terms. You may not copy, modify, distribute, sell, license or create derivative works from the Service.
The "Bebe Loves You" mark and associated logo are registered or pending trademarks. You may not use them without our prior written consent.
We reserve the right to temporarily suspend or permanently close your account, with or without prior notice, if:
In the case of closure for breach of the Terms, no refund is owed for the paid but unused period.
You may close your account at any time, as set out in Section 4.4.
Upon closure of the account:
The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, secure, or that it will meet your specific requirements.
We may temporarily interrupt the Service for maintenance, upgrades, migrations or other technical reasons, with or without prior notice. We will use reasonable efforts to limit such interruptions.
We reserve the right to modify, add or remove features of the Service at any time, including features included in the Premium Subscription. We will use reasonable efforts not to significantly reduce the value of an active Premium subscription; in the case of a significant reduction, we will offer you the option to cancel with a refund of the remaining period (processed via the payment platform).
To the maximum extent permitted by law, the Service is provided without any warranty, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy of information, non-infringement of third-party rights, or availability.
In particular, we do not guarantee that:
To the maximum extent permitted by law, the total aggregate liability of A.I.D.A PFA to you, regardless of legal basis (contractual, tortious or otherwise), for any claim arising from or in connection with the Service, shall not exceed the lesser of:
To the maximum extent permitted by law, we are not liable for:
Nothing in these Terms limits or excludes our liability in cases where applicable law prohibits such limitation or exclusion (for example, for personal injury caused by negligence, for fraud, or for the breach of mandatory consumer rights).
For consumers, the above provisions do not affect the mandatory rights that applicable law grants you and that cannot be excluded or limited by contract.
You agree to defend, indemnify and hold harmless A.I.D.A PFA, its employees, collaborators and partners, from any claims, demands, actions, damages, losses, costs or expenses (including reasonable legal fees) arising from or in connection with:
We reserve the right to assume exclusive defence and control of any matter subject to indemnification, and you will cooperate reasonably in the defence of that claim.
We are not liable for non-performance or delayed performance of our obligations in cases of force majeure, including but not limited to:
We may modify these Terms at any time, in our discretion. Whether a change is substantial is determined solely by the operator, acting in good faith.
For substantial changes:
Continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you may stop using the Service and request account deletion.
Minor changes (editorial corrections, clarifications) take effect on publication.
Any dispute arising from or in connection with the Service shall first be resolved amicably. We ask you to contact us at aidascriban@gmail.com or through the support system, clearly setting out your complaint. We will use reasonable efforts to respond within 30 calendar days.
If you are a consumer resident in the European Union, you have the right to use the European Online Dispute Resolution platform, available at: <https://ec.europa.eu/consumers/odr>. Our email address for ODR purposes is aidascriban@gmail.com.
You may also refer the matter to the Romanian National Authority for Consumer Protection (ANPC), website: <www.anpc.ro>, or to your local consumer protection authority if you reside outside Romania.
If the dispute cannot be resolved amicably or through ADR, jurisdiction belongs to the courts of Romania, namely the courts in the district of the operator's registered office (the municipality of Bucharest), subject to the mandatory rights of consumers granted by the law of their habitual residence in the EU.
These Terms are governed by Romanian law, with the application, where applicable, of EU consumer law, subject to mandatory rules from the law of the consumer's habitual residence.
These Terms, together with the Privacy Policy and any other specific terms to which they refer, constitute the entire agreement between you and us regarding the use of the Service and supersede any prior written or verbal agreement.
If a provision of these Terms is declared invalid or unenforceable by a competent court, the other provisions remain in force. The invalid provision will be replaced by a valid provision reflecting as closely as possible the original intent.
Failure to exercise, or delay in exercising, a right under these Terms does not constitute a waiver of that right.
You may not assign or transfer your rights and obligations under these Terms without our prior written consent. We may freely assign or transfer our rights and obligations, including to a successor entity in the case of a merger, acquisition or sale of assets.
Nothing in these Terms creates a partnership, mandate, employment or agency relationship between you and us. You are an independent user of the Service.
Section headings are for guidance only and do not affect the interpretation of these Terms.
Where these Terms are available in multiple languages, the Romanian language version is the authoritative one. Versions in other languages are provided solely for convenience; in case of divergence of interpretation, the Romanian version prevails.
A.I.D.A PFA
Registration number: 55006680
Registered office: Romania, Bucharest, District 2, Șoseaua Colentina, No. 16, Bl. A5, Ap. B44
Email: aidascriban@gmail.com
In the app: *Support* section